Account & Sign-In

How to create and manage your Aquil Safety account, including supported authentication methods and data collected during sign-up.

Overview

Access to the Aquil Safety dashboard requires an authorized account. Accounts are provisioned for individuals affiliated with organizations that hold an active Aquil Safety contract.

This page explains how accounts work, what information is collected during sign-up or sign-in, and how to get help with account issues.

Authentication methods

Aquil Safety uses Supabase Authentication to manage accounts securely. The following sign-in methods are supported:

You can sign in using your existing Google account. When you choose this option:

You will be redirected to Google's sign-in page
After authenticating with Google, we receive your full name, profile picture, and email address from your Google account
You will be signed in automatically if your email is associated with an authorized account

We do not receive or store your Google account password. Google handles your credentials directly. For details on how Google processes your data, see Google's Privacy Policy.

Email and password

You can also sign in with an email address and password. When using this method:

Your email address is used as your account identifier
Your password is hashed by Supabase and never stored in plaintext
You must use the email address associated with your provisioned account

Accounts are not self-serve. Access is provisioned by Aquil Safety in coordination with your organization's designated administrator. If you need a new account or have questions about access, contact your organization's Aquil Safety point of contact.

On your first sign-in, you may be prompted to confirm your identity or set up a password if you are using email/password authentication. Follow the instructions provided by your administrator or the on-screen prompts.

The following data is collected or received depending on your chosen authentication method:

Method	Data collected
Google Sign-In	Full name, profile picture, email address
Email & password	Email address, hashed password

For a full description of how this data is used and protected, see the Privacy Notice.

Session security

Sessions expire after a period of inactivity
Do not share your credentials or session tokens with others
Always sign out when using a shared or public device
If you suspect unauthorized access to your account, notify your administrator immediately and follow your organization's security incident procedure

Resetting your password

If you use email/password authentication and need to reset your password:

Navigate to the Aquil Safety dashboard sign-in page
Select Forgot password
Enter your registered email address
Follow the instructions sent to your email

If you do not receive a reset email, check your spam folder or contact your administrator.

Account deactivation

Account deactivation is handled by your organization's administrator or by Aquil Safety upon contract termination. To request deactivation, contact your designated Aquil Safety point of contact.

Support

For account access issues not resolved by the steps above, use the support contact path defined in your agreement.